This document guides you through the following topics:

• Your Quick Access Page
• Changing the Language of your Control Panel
• Changing Your Account Preferences
• Changing to a Different Plan
• Updataing/Changing Your Contact Info
• Changing Your User Password

As a NatHost user, you can create multiple accounts, each with its individual settings based on the plan you select. One common thing for all your accounts will be your user login and password.

Having logged into your NatHost account, you are taken to the Account Info page.

To the left, you will find the Navigation Menu (see below) showing in bold the account management feature you are currently viewing or working with.

Your Quick Access Page

The first page that opens when you log into your control panel is the Quick Access page. It has links to the most basic and frequently used settings of your account:

• Plan: the plan your account has been created under. To change your plan, click the Change icon. You can change only to a plan from the same plan group. For example, you can't change from the Windows platform plan to the Unix one as they are in different groups. This is done to prevent losing all your data and settings under the current plan. See below for more details.
• Billing period: the payment interval which determines when the recurrent and usage fee are charged. For more information see the Billing Info chapter of this manual. Click the Change icon to select another billing period if this feature exists under your current plan.
• User (also referred to as User Name, Account Manager Login, Account Name): the user login to enter the control panel. This is the name by which the administrator sees you and your account's ID.
• FTP login: the FTP login to enter your user directory.
• Total traffic: total amount of information transferred to and from your account by Internet users and you yourself over
  • the month from the begining of the billing period (verision 2.08)
    E.g.: If your billing period is 2 months long and started on the 5th of October, the total traffic will be reset on the 5th of November. However, if you decide to change your Total Traffic Limit the 'month' will be calculated from the 'change' point.
  • the whole billing period (version 2.07).

  
  * Control Panel navigation is not included into the total traffic.
  

• Total traffic limit is the amount of the traffic that you expect to use and pay for in advance. It is charged at the recurrent fee. However:

- if you fail to run up all your quota resource, you are not returned the payment for the unused resource;
- if you exceed the quota, you are charged usage fee which is usually higher for every gigabyte of the excess traffic.

You can always buy additional amount of the resource in order not to be charged the extra payment.

*Initially quota is the same as available free amount of the resource.
*The system shall inform you by e-mail when you have used 80% of the set quota amount.

• Traffic Details: click the View icon to see what makes up your total traffic.
• Disk quota: total amount of disk space used by all files in your directory. See Account Preferences for details.

• On the right of the Statistics section is a link that takes you to the Domain Settings page. For more information see Domain Management chapter of this manual.
• To go to your site as a visitor, click the View icon.

Traffic Details

Here, you can see what makes up your Total/Summary Traffic generated over the month:

• FTP User Traffic: your (in case you use shared IP to administrate your site) and each of your FTP sub-account users' navigation.
• Virtual FTP Traffic comprises the traffic generated on the Virtual FTP server by all your Virtual FTP users and/or Anonymous FTP users. If you administrate your account through the dedicated IP, it will be also added to FTP Traffic.
• HTTP Traffic is generated by Internet users visiting your site(s).
• Mail Traffic comprises your incoming and outgoing mail.

The Quick Access section takes you to the basic resources available under your plan:

To access other account management features, use the navigation menu.

Changing The Language of Your Control Panel

In the NatHost control panel you can select the language of your control panel interface (menu, system notes, context online help, labels on the html pages, etc.) To change it, go to Account Info -> Language and select the language from those available in the drop-down box:

Changing Your Account Preferences

This page allows you to view or edit your account information:

• Plan: this account's plan. To change to a different plan (e.g. to get new features or change the price scheme), click the Change icon. The following window will appear:
  
  
  
  Warning: Switching plans will disable the resources that are unavailable under the plan you are switching to.
  This is what happens when you switch to a new plan:
  1. your current billing period is closed;
  2. your unused recurrent fee is credited to your account;
  3. you are charged any payable amount, including your usage (overlimit) fees;
  4. a new billing period under the new plan starts;
  5. you are charged the recurrent fee for this billing period.

  Check your bill to see additional fees or refunds.
  If you don't see the plan of your choice in the list that appears, it means it is not compatible with your current plan. You cannot change to an incompatible plan, but you can create a new account under the desired plan and then, if you want, you can delete your old account.
  Plan Upgrade: If you are switching to a 'higher' plan, the resource limits do not increase, but free units do. As a result, resource quota may turn out to be lower than free units, and you will not be charged if you increase it to this value of free units.
  Plan Downgrade: If you are switching to a 'lower' plan, the system reduces your quotas for free units. If you are using more than free units, the system reduces the quota to the amount you are using.

• Account Manager Login: user login you use to enter the system.
• FTP Login: ftp login access and manage files in your directory on the hosting server.
• FTP Password: change your ftp admin password for the selected account.
• Quota: disk space you are currently using out of the limited amount (in hypertext) your plan provides. Click the Change icon to buy extra disk storage if you presume it is insufficient. The traffic that exceeds the limit is usually charged at a higher price. The system shall inform you by e-mail when you have used 80% of the set quota amount.
• Transfer summary traffic:
click the Change icon to purchase additional traffic.
* See above for more about Traffic and Traffic Limit.

• Group: group of UNIX users on your server. For the convenience of administration, your provider of hosting services can place you in a certain group.
• Home Directory: path to the directory on the server where your site is located
• Host Name: identifying name of the Internet server where the site is hosted
• Domain Name: address at which your site is accessible from the Internet
• Tooltips State: indicates whether tooltips will show as you visit pages. Tooltips are context information boxes in the bottom left-hand corner of your page. If you are new to NatHost, it is recommended to keep them on.

 

Updating/Changing Your Contact Info

Contact info is your details and address other than that specified in the Billing Info section and is used to contact you if necessary. It can be different for each of your accounts.

Changing Your Password

Here you can change the password you use to enter your account. To change it, do the following:

1. In the first box enter your new password, as you would like it to be.
2. Confirm your new password in the second box.
3. Click the Change button.

Now that you have changed the password, the old one becomes invalid. Remember your new password to log in for future sessions